Troy McClowry was born in Alliance, OH and has spent his entire life in Northeastern Ohio. Troy graduated from John Carroll University with a degree in Communications before earning a Master’s Degree in Speech Language Pathology from Kent State University. Troy’s uncle was a Speech Language Pathologist and he inspired Troy to pursue a career in the field. When Troy worked at Camp Sue Osborn he knew that he wanted to spend his career working with children.
Troy has been with LLA Therapy for 19 years. Under his direction LLA has expanded exponentially. He finds working with his staff and the families of his clients the most rewarding aspect of his work. While not in the office, Troy enjoys spending time with his family and working on his golf game.
Director of Human Resources
Kathleen M. Boone has been with LLA Therapy for five years where she oversees the 1:1 care delivered by both RN/LPN's in various school settings, as well as HR duties, payroll and invoicing. Kathleen has worked in healthcare since she was old enough to be a candy striper. The daughter of a nurse, Kathleen attended Walsh College and Mercy School of Nursing. Her career has included the Association of Operating Room Nurses where she served as a delegate to the national convention, and the Mid-Ohio Network in Chronic Care.
An Akron native, Kathleen currently lives in Norton and in her free time enjoys visiting her children in Columbus and Chicago.
Vicky Broderick has been a part of the LLA team for two years. As the Clinic Coordinator, Vicky supervises and assists with billing, scheduling and other administrative duties such as insurance credentialing. Vicky finds the atmosphere at LLA inspiring, "I find it truly rewarding to help people on the administrative side of things. In a world where billing and scheduling can be so daunting and complicated, I like being able to help people and provide excellent customer service."
A native of Cuyahoga Falls, Vicky enjoys spending time with her son, as well as yoga, hiking, and kayaking on the Cuyahoga River.
Director of Operations
Beth Sugerman is a graduate of Eastern Michigan University with a degree in Occupational Therapy and has worked at LLA Therapy for four years, and with PRN Therapy for 21 years before the company was acquired by LLA. Her primary responsibilities include the day-to-day operations in all areas including renewing and keeping up with all contracts, staff management, managing the school contracts including liaison to the administrators, as well as manage all the OT and PT staff in these school contracts. She manages and help schedule staff for short term staffing and assist with some HR duties relating to staff.
Born in West Hartford, Connecticut, Beth has lived in Ohio since 1978 since getting married. Beth enjoys hiking, golf and playing mahjong with a group of close friends.
Home Health Coordinator
Susan Warth earned her BA in Physical Therapy from Marquette University and worked with PRN Therapy for 20 years, and then joined the LLA team when PRN Therapy was acquired four years ago. She volunteered in the physical therapy department during high school and knew then that this was the career for her. As the Home Health Coordinator, Susan oversees direct patient care, home health staff management, home health scheduling and order management, home health QA, and home health contract management.
Susan was born and raised in Canton where she still resides. In her spare time, Susan enjoys sports events, reading, outdoor activities, and spending time with family and friends.
Director of Clinic Services and Speech-Language Pathologist
Bridget Francisco has a Master’s Degree in Communication Disorders and has experience working with children with autism. Bridget has been a member of the LLA team for eight years and as the Director of Clinic Services her primary responsibilities include working with staff to develop excellent customer service skills and competencies as therapists, creating and implementing clinic practices and procedures, developing educational opportunities for our therapists, coordination of summer programs and community outreach opportunities, and providing evaluations and treatment for clinic caseload.
Bridget grew up in Cuyahoga Falls and after years of moving to in Virginia, Kentucky, North Dakota, Texas, and South Carolina, she has since returned to Ohio and currently resides in Hudson. When not at LLA, Bridget enjoys spending time with family and friends, travelling, reading, and repurposing or refurbishing antiques.
Coordinator of Development
After graduating from Ohio University with a degree in Hearing, Speech, and Language Sciences, and then the University of Cincinnati with a Master’s Degree in Speech Language Pathology, Matt Hagge has worked with LLA Therapy for five years. Matt coordinates all therapy programs, telepractice, and nursing services for public and private schools, academies, charter schools, online schools, county boards of developmental disabilities, staffing agencies and home health agencies. He also operates and manages all LLA marketing efforts, he is the Director of the Stars and Stripes Program, and works as a Speech Language Pathologist in area schools.
A native of Northeastern Ohio, Matt enjoys spending time with his wife Ashley, who is also a speech language pathologist, and their two children. He also enjoys photography, DIY projects around the house, watching sports, and traveling whenever he is able.